Faq - Frequently asked questions

I'm getting a "cookie nonce" error when logging into my course

This is actually caused by you already being logged into WordPress for another website.

When you log into WordPress, you can’t log into another WordPress site without first logging out. In a way, it’s like being in two rooms… you can’t be in both accounts at the same time. This typically occurs when you have logged into your own website before trying to log in to the Distance Leader Academy courses.

If you have passwords saved by your browser, you may also get an error because the login process is sometimes saved as a “cookie function” in the background.

To solve the “Cookie nonce” problem, you can do several things:

If you want to go another route, then you can also open the login link (https://academy.distanceleader.com/registration) in another browser program. For example, if you typically use the Chrome browser, try opening another browser like Firefox or Safari, clear the cache, and you can access your courses.

I get an error when logging into my course

This is often caused by you already being logged into WordPress for another website.

When you log into WordPress, you can’t log into another WordPress site without first logging out. In a way, it’s like being in two rooms… you can’t be in both accounts at the same time. This typically occurs when you have logged into your own website before trying to log in to the Distance Leader Academy courses.

If you have passwords saved by your browser, you may also get an error because the login process is sometimes saved as a “cookie function” in the background.

To solve the problem, you can do several things:

If you want to go another route, then you can also open the login link (https://academy.distanceleader.com/registration) in another browser program. For example, if you typically use the Chrome browser, try opening another browser like Firefox or Safari, clear the cache, and you can access your courses.

I get an error when trying to reset my password

This is often caused by you already being logged into WordPress for another website.

When you log into WordPress, you can’t log into another WordPress site without first logging out. In a way, it’s like being in two rooms… you can’t be in both accounts at the same time. This typically occurs when you have logged into your own website before trying to log in to the Distance Leader Academy courses.

If you have passwords saved by your browser, you may also get an error because the login process is sometimes saved as a “cookie function” in the background.

To solve the problem, you can do several things:

If you want to go another route, then you can also open the login link (https://academy.distanceleader.com/registration) in another browser program. For example, if you typically use the Chrome browser, try opening another browser like Firefox or Safari, clear the cache, and you can access your courses.